Privacy Policy

The privacy of our users is important to Grand Lodge Casino at Hyatt Regency Lake Tahoe (“GLC” “we,” “us,” or “our”). We know you care how information about you is used and shared, and we appreciate your trust that we will use such information about you carefully and sensibly. This Website Privacy Policy (the “Policy”) describes the privacy practices with respect to information collected by or submitted to us on our website (the “Website”). This Policy is made a part of the GLC Website Terms and Conditions (“Terms”). The Website may contain links to other websites including, but not limited to, websites operated by affiliated companies of GLC (e.g., Hyatt.com) and websites regarding particular hotels and casinos that may be owned and/or managed by GLC. Unless otherwise expressly stated in the terms and conditions of use for such websites, all such websites are not owned, operated or controlled by GLC and shall be governed by their own terms and conditions and privacy policy and not the Terms and this Policy.

By visiting our Website, you acknowledge and agree that you have read this Policy and agree to the collection, use and other processing of your information in accordance with the practices described in this Policy. If you do not agree to all of the terms, conditions and practices set forth herein, do not access the Website or any of its pages.

SITE OPERATION AND PRODUCTION

The Website is operated by GLC and exists for the purpose of disseminating information about our company and providing a gateway to various websites for properties around the world. Unless otherwise expressly stated in the terms and conditions of use for such websites, all such websites are not owned, operated or controlled by GLC and shall be governed by their own terms and conditions and privacy policy and not the Terms and this Policy.

This Website and all information that you submit through this Website is collected, stored, and processed in the United States and Canada.

INFORMATION GATHERED

Generally, we do not collect information that personally identifies individuals except when individuals knowingly and voluntarily provide such information to us, for example, when individuals submit comments, questions or requests for information to us through the Website. We use such information to respond to comments, questions and requests and to improve the content of our Website. We may share this information with our affiliates and service providers (for more information please see the section entitled SHARING INFORMATION see below).

From time to time, we may offer promotions or sweepstakes on our Website. When you enter a promotion or sweepstakes, we will require the submission of your name, email address and postal address. We will use this personally identifiable information for purposes of administering the promotion or sweepstakes in accordance with its rules, and may share this information with our affiliates and service providers (for more information please see the section entitled SHARING INFORMATION see below). Please note, sometimes the name, likeness, and other information is posted about contest winners in accordance with the official promotion or sweepstakes rules (but we do not publish your email or street address information) on the Website and you hereby grant us permission to do so.

CAREERS SECTION – EMPLOYMENT APPLICATIONS

If you would like to submit an application for employment with GLC, you may do so on the Website. When you submit an application for employment with GLC we will ask you to provide your name, email and postal address, phone number, employment history and/or educational background. We will use the information you submit in your application to evaluate your candidacy and to correspond with you regarding your application. We may share your application and other information about your with our affiliates and service providers (for more information please see the section entitled “SHARING INFORMATION see below). We may keep your application on file for a reasonable period of time and also may contact you regarding other positions at GLC which we think may be of interest to you. If you apply for employment with GLC, you agree to: (a) provide current, complete, true and accurate information; (b) maintain and update your information as required to keep it current, complete and accurate; and/or (c) provide additional information about yourself as may be requested by GLC from time to time.

USE BY MINORS

This Website is intended for use by individuals who are 21 years of age or older only, or of a legal age to gamble or work in a casino in the jurisdiction from which they are accessing this Website, and we do not knowingly collect any personally identifiable information from anyone under that age. If you are under 21 years of age or the legal age to gamble or work in the jurisdiction from which your are accessing this Website, do not use this Website.

COOKIES

You should be aware that certain non-individually identifiable personal information and data known as “cookies” may be automatically collected through the Website. “Cookies” are small text files that identify an individual computer’s browser entering a website or other information about a website user, and are stored on a user’s hard drive. They allow the site to track that browser’s movement through the site over several sessions. Through cookies, the Website can recognize repeat users, facilitate the user’s access to and use of the Website, and allow a site to track usage behavior that will allow content improvement. We use cookies only for the above-mentioned purposes and will not use them to track other Website usage.

If you do not want a cookie placed on your computer as a result of using the Website, you may disable cookies altogether by modifying the Preferences section of your Internet browser. If you reject the cookie, you may be unable to use portions of our Website that require registration, some pages of the Website might not function properly, and the Website experience will not be capable of being tailored to you from visit to visit. If you have no problem accepting cookies, but wish to be informed of their use, you may turn on a warning prompt by modifying the cookie warning section also located in the Preferences section of your Internet browser. Please consult your web browser’s Help documentation for more information about how to turn cookies on and off for your browser. Cookies are placed on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties.

SHARING INFORMATION

In the course of carrying out our operations and seeking to improve the content of the Website, we may transfer your personally identifiable information and other information that you submit on this Website to our offices, affiliates, and service providers in the United States and throughout the world. However, we will use, store and otherwise process your information collected through this Website in accordance with this Policy regardless of where it is transferred. We will not sell, exchange or otherwise distribute your personally identifiable information without your consent, except to the extent required by law, in accordance with your instructions, or as set out below:

Transaction Requirements: We sometimes retain the services of third parties to perform functions or services on our behalf. For example, we use service providers to send e-mails on our behalf. To our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. However, we do not undertake to confirm, investigate, or police their practices.

From time to time, we may join with third parties to provide specific services or products. When users sign up for these services or order these products, we will share only the names and other information that is necessary for the third parties to provide these services or products. These third parties are not permitted to use personally identifiable information except for the purpose of providing these services or products. However, we do not undertake to confirm, investigate, or police their practices.

Business Transfers: As we continue to develop our business, we might sell or buy assets. In such transactions, user information generally is one of the transferred business assets. In the event that all or substantially all of GLC’s assets are acquired, user information may be one of the transferred assets.

Joint Promotions: From time to time, we may join with third parties to provide specific services or products. When users sign up for these services or order these products, we will share only the names and other information that is necessary for the third parties to provide these services or products. These third parties are not permitted to use personally identifiable information except for the purpose of providing these services or products. However, we do not undertake to confirm, investigate, or police their practices.

Protection of Site and Others: We may preserve and have the right to disclose any information about you or your use of this Website without your prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend the rights, property or safety of us or our affiliates, other users of this Website, or the public; (ii) enforce the Terms and Additional Terms for this Website; or (iii) respond to claims that any content violates the rights of third-parties. We also may disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

We will share aggregated demographic information with our affiliates, subsidiaries, and other third parties. This type of information is not linked to any personally identifiable information that can identify any individual person.

E-MAIL AND CONTACT FORMS

Please be aware that when you receive a receipt acknowledging your email or use of our customer service or application web forms, it means that the message has been routed into the Internet, and not that the message has been received by us. GLC may retain the content of any customer inquiry or e-mail, or employment service or application web form or email that GLC receives, the email address from which it is sent, and our response. Content and other information related to e-mails sent by users to GLC may be used as testimonials or for other marketing purposes in accordance with the Terms.

SITE SECURITY

We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses, and alteration of your personally identifiable information under our control. In all cases, we have taken reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access. However, no security system is impenetrable. We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We ask that you do your part by maintaining any computer passwords you use to access the Internet or this Website strictly confidential.

ACCESS TO, AMENDMENT, AND DELETION OF INFORMATION

You can ask to review, correct, update, or delete the information that we maintain about you, including your preferences, at any time by sending a written request to the postal or e-mail address set out below, or following the instructions in any promotional e-mail you receive from us. We may take a reasonable period of time to respond. If you request the deletion or change of information on our system, such information may be retained for a period in our backup systems as a precaution against systems failures. Some information may be retained for longer periods as required by law, contract or auditing requirements.

LINKS

The Website contains links to other sites. Please be aware that GLC is not responsible for the terms of use or privacy practices of such other sites unless GLC specifically states that it is the contracting party with respect to such sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies solely to information collected on the Website.

CHANGES TO PRIVACY POLICY

This Privacy Policy became effective on January 1, 2005. We reserve the right to modify or amend this Policy at any time with or without notice, and for any reason. Changes to this Policy shall be effective when posted. In case of any material change to the Policy, we will provide notice on the Website of any update to the Policy and post the updated Policy. You are responsible for reviewing this Policy each time you use or access the Website. Your continued use of this Website is an acknowledgment and consent to any terms contained in this Policy, as it may be amended from time to time.

QUESTIONS

If you have any questions regarding this Policy, please contact us at:

Attn: Webmaster
Click here to contact the webmaster.

©2013 Grand Lodge Casino at Hyatt Regency Lake Tahoe. All rights reserved.